Fox and Elder Workshop

Privacy Policy

At Fox and Elder Workshop, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

We may collect the following personal information when you contact us or request our services:

  • Name
  • Email address
  • Telephone number
  • Postal address (where applicable)
  • Details relating to your furniture restoration, upholstery or bespoke furniture enquiry
  • Photographs of furniture that you provide to support your enquiry

We also collect limited technical information through the use of cookies when you visit our website.

How We Collect Your Information

We collect your information when you:

  • Submit an enquiry through our contact form
  • Contact us by email or telephone
  • Request a quotation for our services
  • Engage us to carry out restoration, upholstery or bespoke furniture work

Certain information is also collected automatically through your web browser using cookies.

How We Use Your Information

Fox and Elder Workshop uses your personal information to:

  • Respond to your enquiries
  • Prepare quotations
  • Communicate with you about your restoration, upholstery or bespoke furniture project
  • Deliver our services
  • Maintain business records where required by law
  • Understand how visitors use our website and improve its performance

We will only use your information for the purposes for which it was collected.

Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal information only where we have a lawful basis to do so. This may include:

  • Responding to your enquiries and providing quotations at your request
  • Fulfilling our contractual obligations when you engage our services
  • Complying with legal and accounting obligations
  • Pursuing our legitimate interests in operating and improving Fox and Elder Workshop, provided these interests do not override your rights and freedoms

Cookies

Cookies are small text files stored on your device that help us understand how visitors use our website. This information is used to improve the functionality and performance of the website.

You can choose to disable cookies through your browser settings. Please note that doing so may affect certain features of the website.

Embedded Content

Pages on this website may include embedded content or services provided by third parties, such as Google Maps. Embedded content behaves in the same way as if you had visited the third-party website directly.

These third-party providers may collect information about your visit, use cookies, and monitor your interaction with the embedded content, particularly if you are logged into an account with that provider. Fox and Elder Workshop does not control the data collected by these third parties. We recommend reviewing their respective privacy policies for further information about how they use your data.

Sharing Your Information

Fox and Elder Workshop will never sell or share your personal information with third parties for marketing purposes.

Where necessary, we may share your information with trusted third-party providers who assist us in delivering our services, such as couriers or delivery companies transporting furniture, or professional advisers where legally required. Any information shared will be limited to what is necessary for that purpose.

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfil our legal and accounting obligations, resolve disputes, and maintain appropriate business records. When your information is no longer required, it will be securely deleted or destroyed.

Your Rights

Under UK data protection legislation, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information where applicable
  • Request restriction of or object to certain types of processing
  • Withdraw your consent where processing is based on consent
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully

To exercise any of these rights, please contact:

Email: foxandelderworkshop@outlook.com

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our services or legal requirements. Any updates will be published on this page.

Last updated: 1 July 2026.